Error: License not verified! product can't backup now


Problem

CloudBerry Backup for Linux comes with command line interface (CLI) that allows customers to configure file level backup for Linux content (i.e. files & directories). CLI is a tool for operating entire backup ecosystem. It allows: configuring account, activating license, creating and managing plans. Managed backup edition needs to be hooked to a certain user first and then activated. So if you missed the fist step and trying to activate your license you are going to see the following error message:

cbb activateLicense -e your.email@domain.com -t
online Backup Command Line Interface started
error: License not verified! product can't backup now

Resolution

In order to resolve the issue you need to go through the following steps:

  • Link your copy of downloaded product (from MBS) to existing user;
  • Activate either a commercial or trial license.
cbb addAccount -e your.email@domain.com -p Password -ssl yes|no

This will link your software to the appropriate account in MBS. Next step is to activate license.

If you have a commercial license granted to to the user, run the following command:

cbb activateLicense -e your.email@domain.com -k

Alternatively you can request a 15-day trial using the following syntax:

cbb activateLicense -e your.email@domain.com -t