<h1 id="errorlicensenotverifiedproductcantbackupnow">Error: License not verified! product can't backup now</h1> <hr /> <h2 id="problem">Problem</h2> <p>CloudBerry Backup for <a href="http://www.cloudberrylab.com/backuplinux.aspx">Linux</a> comes with <a href="http://www.cloudberrylab.com/backupcmd_nix.aspx">command line interface</a> (CLI) that allows customers to configure file level backup for Linux content (i.e. files &amp; directories). CLI is a tool for operating entire backup ecosystem. It allows: configuring account, activating license, creating and managing plans. <a href="http://www.cloudberrylab.com/managed-online-backup-service-amazon-s3-azure.aspx">Managed backup</a> edition needs to be hooked to a certain user first and then activated. So if you missed the fist step and trying to activate your license you are going to see the following error message:</p> <pre><code>cbb activateLicense -e your.email@domain.com -t online Backup Command Line Interface started error: License not verified! product can't backup now </code></pre> <hr /> <h2 id="resolution">Resolution</h2> <p>In order to resolve the issue you need to go through the following steps:</p> <ul> <li>Link your copy of downloaded product (from MBS) to existing user;</li> <li>Activate either a commercial or trial license.</li> </ul> <pre><code>cbb addAccount -e your.email@domain.com -p Password -ssl yes|no </code></pre> <p>This will link your software to the appropriate account in MBS. Next step is to activate license.</p> <p>If you have a commercial license granted to to the user, run the following command:</p> <pre><code>cbb activateLicense -e your.email@domain.com -k </code></pre> <p>Alternatively you can request a 15-day trial using the following syntax:</p> <pre><code>cbb activateLicense -e your.email@domain.com -t </code></pre> <hr />