<h1 id="disconnectdetailsioclientdisconnect">Disconnect details io client disconnect</h1> <hr /> <h2 id="problem">Problem</h2> <p>You tried to establish the connection but you get “Disconnect details: io client disconnect” error</p> <p><img src="/content/images/46e304e7-40af-43bb-bc2a-d2345deb8ece.png" alt="" /></p> <hr /> <h2 id="suggestionsandresolutions">Suggestions and Resolutions</h2> <ol> <li><p>Please check if the destination PC is turned on and has CloudBerry Remote Assistant launched</p></li> <li><p>Please check the computer ID and password on the destination PC</p></li> </ol>