Error: License not verified! product can't backup now


CloudBerry Backup for Linux comes with command line interface (CLI) that allows customers to configure file level backup for Linux content (i.e. files & directories). CLI is a tool for operating entire backup ecosystem. It allows: configuring account, activating license, creating and managing plans. Managed backup edition needs to be hooked to a certain user first and then activated. So if you missed the fist step and trying to activate your license you are going to see the following error message:

cbb activateLicense -e -t
online Backup Command Line Interface started
error: License not verified! product can't backup now


In order to resolve the issue you need to go through the following steps:

  • Link your copy of downloaded product (from MBS) to existing user;
  • Activate either a commercial or trial license.
cbb addAccount -e -p Password -ssl yes|no

This will link your software to the appropriate account in MBS. Next step is to activate license.

If you have a commercial license granted to to the user, run the following command:

cbb activateLicense -e -k

Alternatively you can request a 15-day trial using the following syntax:

cbb activateLicense -e -t