The Knowledge Base contains articles written by the user community and CloudBerry engineers on services and products offered by CloudBerry Lab. Browse topics by category, or use the search box to find answers to your questions.

Check out new videos about Managed Backup Service

KB: 1070
Last updated: 2017-04-20

Local repository synchronization after Custom mode backup

Problem

  1. You created your backup by using Custom backup mode
  2. You need to restore the data on another computer:
    • You added an account
    • You set up the backup prefix in the advanced settings
    • Your local repository was synchronized
    • You don’t see the needed data under your account

Resolution

Once you proceed with all steps mentioned above, make the following:

  1. Run command prompt under certain rights
  2. Navigate to the Cloudberry Backup installation folder
  3. Execute the following command:

cbb.exe account -s "your_account_name" -custom "folder_name"

  • your_account_name is your cloud storage account name
  • folder_name is a name of the folder that you can not see under your bucket/container
comments powered by Disqus